Delivery Policy

  1. Delivery Timeframes a. Dwellbeing aims to provide timely delivery of services and products, including the “Coming Home” journal to our clients. The specific timeframes for the delivery of services will be communicated and agreed upon in the client agreement or contract. B. Delivery timeframes for the journal will be communicated to the customer at the time of purchase and may vary depending on the shipping destination. c. Any estimated delivery dates provided are approximate and subject to change based on factors beyond our control, such as shipping carrier delays or customs procedures.
  2. Communication and Updates a. Throughout the delivery process, Dwellbeing will maintain regular communication with the client to provide updates on the progress of the project. b. Clients will be informed in a timely manner of any changes, delays, or modifications to the agreed-upon delivery timeframes.
  3. Client Cooperation and Responsiveness a. The timely completion of the project and delivery of services may rely on the client’s cooperation and responsiveness. Clients are expected to promptly respond to any requests for information, feedback, or approvals related to the project. b. Any delays caused by the client’s lack of cooperation or timely response may impact the overall delivery timeline.
  4. Scope of Delivery a. The specific details and scope of the services to be delivered will be outlined in the client agreement or contract. b. Any additional services or changes requested by the client that fall outside the original scope may result in adjustments to the delivery timeframe and associated costs. These adjustments will be communicated and agreed upon with the client before proceeding.
  5. Delivery Method a. Delivery of services may be conducted through various methods, including in-person consultations, virtual meetings, digital files, or physical materials. b. The specific delivery method will be determined based on the nature of the services and agreed upon between Dwellbeing and the client.
  6. Confidentiality and Data Security a. Dwellbeing is committed to maintaining the confidentiality and security of client information and project details. b. Any confidential or sensitive information shared during the delivery process will be handled in accordance with our Privacy Policy.
  7. Satisfaction Guarantee a. Dwellbeing strives to ensure client satisfaction with the delivered services. If a client is dissatisfied with any aspect of the services, they should communicate their concerns to Dwellbeing promptly. b. Dwellbeing will work collaboratively with the client to address and resolve any issues to the best of our ability.
  8. Contact Information If you have any questions, concerns, or inquiries regarding our Delivery Policy, please contact us at

By engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions outlined in our Delivery Policy.

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